This Privacy Policy is published by NianXuan Trade, the operating name of NianXuan Electronic Trade Co., Ltd., a company registered at No 119 Xiangxing Group, Xiangping Village, Chunkou Town, Liuyang City, Changsha - 410000, China (CN). It explains how the Company collects, uses, stores, shares and protects personal data when you visit our website, contact our engineering desk, or engage us for integrated systems design, commissioning, firmware validation, electromagnetic pre-testing, sensor integration, automation retrofits or documentation services. We have written it in plain language so that a reader without a legal background can understand exactly what happens to information that is entrusted to us.
1. Scope of this Policy
This Policy applies to the website operated at the domain nianxuantrade.autos and to any personal data that NianXuan Electronic Trade Co., Ltd. receives through that website, through email sent to addresses published on it, through telephone calls to the number listed on it, and through correspondence connected to a prospective or active engineering engagement. It does not apply to the internal records of our clients, which remain under the control of those clients, nor to any website operated by a third party even where we provide a link to that website.
Where we act as a processor on behalf of a client during a commissioned programme, the terms of the engagement and the instructions of that client govern our handling of the data concerned, and this Policy applies only to the extent that it is consistent with those terms.
This Policy also describes the choices that are available to you. You may ask what data we hold, you may ask us to correct it, and in many circumstances you may ask us to delete it. We have described each of those choices in the sections that follow so that you do not need to guess at your position. Where a term in this Policy is unclear, we would rather you contact the engineering desk than proceed on an assumption, because a clear understanding serves both parties.
2. Who controls your data
The data controller is NianXuan Electronic Trade Co., Ltd., whose registered address is No 119 Xiangxing Group, Xiangping Village, Chunkou Town, Liuyang City, Changsha - 410000, China (CN). The Company determines why and how personal data is processed for the purposes described in this Policy. Questions about this Policy, or requests to exercise the rights described below, may be directed to the engineering desk at scheduling@nianxuantrade.autos or by telephone at +14127640521.
3. Information we collect
We collect information that you choose to give us and a limited amount of information that is generated automatically when you use the website. The categories are as follows.
Information you provide directly
- Your name and the organisation you represent.
- Your email address and, where you choose to give it, your telephone number.
- The subject and content of any message you send to our engineering desk.
- The technical details of a system that you describe when requesting a range plan.
- Any files, drawings or specifications that you attach to a message.
Information collected automatically
- The internet protocol address from which your browser connects.
- The type of browser and operating system you use.
- The pages you visit and the amount of time you spend on them.
- The address of the page that referred you to our website, where one is supplied.
We do not seek out sensitive categories of personal data, and we ask that you do not send us information of that kind unless it is genuinely necessary for an engineering engagement and you have a lawful basis for sharing it.
The automatic information described above is used in aggregate to understand which pages are read and how visitors move through the site. It is not used to identify any individual visitor, and it is never combined with the information that you provide directly in order to build a personal profile. Where our hosting provider records connection data for security and diagnostic purposes, that data is held under the terms of the hosting agreement and is not made available to us as a marketing resource.
4. How we use information
NianXuan Electronic Trade Co., Ltd. uses personal data for a small number of clearly defined purposes. We use it to answer enquiries, to prepare range plans and quotations, to schedule and administer chamber sessions, to deliver commissioned services, to issue documentation packs, to maintain business records that we are required to keep, to protect the website against abuse, and to improve the clarity and usefulness of our published material.
We do not use personal data to make automated decisions that produce legal effects concerning you, and we do not build profiles of website visitors for the purpose of behavioural advertising.
Each purpose is connected to a limited set of data. An enquiry needs only enough information to identify the sender and understand the request. A programme record needs the technical detail that makes a result reproducible. A commercial record needs the details that law and accounting practice require. We collect the minimum that each purpose demands, and we do not ask for more on the chance that it might later prove useful.
5. Legal bases for processing
Where applicable law requires us to identify a legal basis, we rely on the following. We process data to take steps at your request before entering into a contract, and to perform a contract once it is formed, for example when we prepare a range plan or deliver a commissioned programme. We process data on the basis of our legitimate interests in operating an engineering business, responding to enquiries and protecting our systems, where those interests are not overridden by your rights. We process data to comply with legal obligations, such as maintaining tax and commercial records. Where we rely on consent, for example for an optional newsletter, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Where the law of a particular jurisdiction requires a different basis, we follow that law in that jurisdiction. We keep a record of the basis on which significant processing activities rely, so that the position can be explained on request. Where we process data because the law compels us, we limit what we do to what the law demands and resist any broader use.
7. Project enquiry forms
The contact page contains a form that asks for a name, an email address, a subject and a message. When you submit that form, the website prepares an email in your own mail client and addresses it to scheduling@nianxuantrade.autos. The form does not transmit your data to a remote server of its own; the message travels through your email provider in the ordinary way. Once the message reaches us, it is stored in our email system and handled according to this Policy.
Please do not include confidential technical material in the first message. If a programme requires the exchange of sensitive documents, we will agree a suitable method before any such material is sent.
Because the form prepares a message rather than posting to a database, the Company does not operate a separate online customer database that mirrors your enquiry. What reaches us is the email that you send, and it is managed with the same discipline that we apply to all business correspondence. You remain in control of the message while it is in your mail client, and you may choose not to send it after reviewing the prepared text.
8. Chamber sessions and facility data
When you bring equipment to our anechoic chamber, we record the conditions and settings that produced each measurement so that results can be reproduced. These records normally concern the equipment under test rather than individuals, but they may incidentally contain the name of the engineer who attended, the company that owns the device, and correspondence about the session. Such incidental personal data is treated as business correspondence and is retained for the period described below.
Visitors to the facility are asked to observe our access protocol. We keep a record of scheduled sessions so that the chamber calendar is accurate and so that we can account for access to the screened room.
Records of a session are shared with the party that commissioned the work and are included in the documentation pack where the engagement calls for it. We do not publish measurement records or the identity of clients without permission, and we treat the existence of an engagement as confidential in the ordinary course of business.
10. International transfers
NianXuan Electronic Trade Co., Ltd. is located in China and may use service providers located in other countries. Where personal data is transferred across a border, we take steps to ensure that the data continues to receive an appropriate level of protection, using contractual safeguards and the selection of providers that maintain recognised security practices.
11. How long we keep information
We keep personal data only for as long as it is needed for the purpose for which it was collected or for as long as the law requires. Enquiries that do not become engagements are normally removed within twenty four months. Correspondence connected to a delivered programme is retained for the duration of the commercial relationship and for a further period sufficient to satisfy accounting and record keeping obligations. Measurement records are retained because they support the reproducibility of results and the documentation packs that our clients rely upon.
When a retention period ends, we delete the data or, where deletion is not immediately practical, we isolate it and prevent further processing until deletion can be completed. Backup copies are cycled on a schedule that ensures they are overwritten within a reasonable period. We do not keep data indefinitely on the chance that it may one day be useful, because indefinite retention is itself a risk to the individuals concerned.
12. How we protect information
We use technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These measures include access controls on our email and file systems, the use of reputable hosting and the separation of duties in the engineering desk. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security, but we work to keep the risk low and we review our practices as circumstances change.
If a breach occurs that is likely to result in a risk to your rights, we will notify the relevant authorities and the affected individuals as required by applicable law.
We train the members of the engineering desk to handle personal data carefully and to escalate any suspected incident without delay. Access to systems that hold personal data is granted only to those who need it for their role, and it is withdrawn promptly when a role changes. We prefer a short and well understood set of safeguards over a long and unreadable one, because a control that staff understand is a control that works.
13. Your privacy rights
Depending on where you live, you may have the right to be informed about how your data is used, to request access to the data we hold about you, to ask for corrections where the data is inaccurate, to ask for deletion where there is no continuing reason for us to keep it, to ask us to restrict certain processing, to object to processing based on legitimate interests, and to receive data you gave us in a portable format.
To exercise any of these rights, write to the engineering desk at scheduling@nianxuantrade.autos. We will respond within the period required by applicable law and may ask for information to confirm your identity before acting on the request. If you believe that your data has been handled improperly, you have the right to complain to the supervisory authority in your jurisdiction.
14. Marketing and communications
We send service information and occasional engineering notes only where you have asked to receive them or where we have a lawful basis for contact. Every marketing message includes a simple way to opt out, and we honour opt out requests promptly. Withdrawing consent for marketing does not affect messages that are necessary to administer an active engagement or to meet a legal duty.
15. Privacy for Children
Our website and services are directed at businesses and at adult professionals. We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact the engineering desk so that we can remove the information and take appropriate steps to prevent a recurrence.
16. Third party services
Our website may link to third party websites or use third party services for hosting and email. Those parties have their own privacy policies, and this Policy does not govern their handling of personal data. We encourage you to read the privacy notices of any third party service that you decide to use, and we accept no responsibility for the practices of parties outside the Company.
17. Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices, in technology or in applicable law. When we make a material change, we will update the effective date shown at the top of this page and, where appropriate, provide additional notice. Continued use of the website after an update indicates that you have had the opportunity to review the revised Policy.
18. How to contact us
NianXuan Electronic Trade Co., Ltd. welcomes questions about privacy. You can reach us by email at scheduling@nianxuantrade.autos, by telephone at +14127640521, or by post at No 119 Xiangxing Group, Xiangping Village, Chunkou Town, Liuyang City, Changsha - 410000, China (CN). We will do our best to answer clearly and promptly, and we treat every privacy enquiry with the same care that we bring to a measured engineering result.